Last updated: 24 August 2026Samantha Simeonidis Design respects your privacy and is committed to handling personal information responsibly.This Privacy Policy explains how Samantha Simeonidis Design (we, us or our) may collect, use, store and disclose personal information when you visit samanthasimeonidisdesign.com.au, contact us, make an enquiry or engage us to provide interior design, styling or related services.

1. Personal Information We May Collect

The personal information we collect depends on how you interact with us.It may include:

• your name;
• email address;
• telephone number;
• residential, project or postal address;
• information you provide through our website contact form;
• information contained in emails, telephone calls or other communications with us;
• information about your property, proposed project or design requirements;
• information required to prepare proposals, quotations or provide our services;
• billing, payment or transaction information where relevant to services provided;
• photographs, plans, drawings or other information you provide in connection with a project;
• feedback, testimonials or reviews you provide; and
• other information you voluntarily provide to us.

We aim to collect only information that is reasonably necessary for our business activities and services.

2. Information Collected Through Our Website

When you visit our Website, certain technical information may be collected automatically by our website hosting provider or other services used to operate the Website.This may include information such as:

• your IP address;
• browser and device type;
• pages visited;
• approximate location based on technical information;
• referring website;
• date and time of your visit; and
• general information about how the Website is used.

This information may be used to operate, secure, maintain and improve the Website and understand how visitors use it.

3. How We Collect Personal Information

We generally collect personal information directly from you.This may occur when you:

• submit an enquiry through our Website;
• contact us by telephone, email or social media;
• request information about our services;
• meet with us regarding a potential or existing project;
• engage Samantha Simeonidis Design;
• provide information, photographs, plans or documents for a project;
• provide feedback or a testimonial; or
• otherwise communicate with us.

In some circumstances, information may also be provided to us by another person involved in your project, such as a partner, architect, builder, contractor, supplier or other professional.

4. Why We Collect and Use Personal Information

We may collect, hold and use personal information to:

• respond to enquiries;
• communicate with prospective and existing clients;
• understand your design requirements;
• prepare proposals and quotations;
• provide interior design, styling and related services;
• arrange meetings and project activities;
• communicate with suppliers, contractors and other professionals where required for a project;
• manage our client and project records;
• process and maintain business and payment records;
• provide customer service;
• obtain and respond to feedback;
• operate, maintain and improve our Website;
• protect the security of our Website and business systems;
• meet legal, regulatory, insurance and accounting requirements; and
• otherwise operate Samantha Simeonidis Design.

We will not use your personal information for an unrelated purpose unless you have consented to that use or the use is otherwise permitted or required by law.

5. Contact Forms and Enquiries

When you submit an enquiry through our Website, we may collect the information you enter into the form, including your name, contact details and message.We use this information primarily to respond to your enquiry and communicate with you regarding our services.Submitting an enquiry does not create a client relationship or an agreement for Samantha Simeonidis Design to provide services.

6. Cookies and Website Technology

Our Website or services used to operate it may use cookies and similar technologies.Cookies are small files stored on your device that can assist with Website functionality, security, preferences and understanding Website usage.You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the operation of some Website features.Where analytics or other third-party website services are used, those providers may also collect technical information in accordance with their own privacy policies.

7. Google Reviews and Third-Party Services

Our Website may display reviews or provide links that allow visitors to view or leave reviews through Google.If you choose to follow a link to Google or another third-party service, information you provide to that service is handled according to the privacy policy and terms of that provider.Reviews that are publicly available through Google or another review platform may be displayed on our Website.We may also use third-party services for website hosting, email, communications, file storage, business administration or other functions necessary to operate our business.

8. Disclosure of Personal Information

We do not sell or rent your personal information.Where reasonably necessary, we may disclose personal information to third parties that assist us in operating our business or delivering services.These may include:

• website and hosting providers;
• IT and technology providers;
• email and communication providers;
• cloud storage providers;
• accountants, bookkeepers and professional advisers;
• builders, contractors, tradespeople, suppliers or other professionals involved in a client project;
• payment or financial service providers where applicable; and
• government, regulatory or law enforcement authorities where disclosure is required or authorised by law.

Where information is shared in connection with a client project, we aim to limit disclosure to information reasonably necessary for that purpose.

9. Overseas Services

Some technology, website, email, cloud storage or other service providers we use may store or process information using systems located outside Australia.The countries in which information may be processed can depend on the service providers being used at the relevant time.Where required by applicable privacy law, we will take reasonable steps in relation to overseas disclosures of personal information.

10. Storage and Security

We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure.Information may be stored electronically or, where appropriate, in physical records.We may use third-party technology and cloud service providers to store or process business information.No internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore take appropriate care when sending personal or confidential information electronically.

11. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business and project records, and to satisfy legal, accounting, insurance or other legitimate requirements.When personal information is no longer reasonably required, we may securely delete, destroy or de-identify it where appropriate and permitted by law.

12. Marketing Communications

We may occasionally contact existing or prospective clients with information about Samantha Simeonidis Design where you have consented to receive those communications or where otherwise permitted by law.You can ask us to stop sending marketing communications at any time by contacting us or by using an unsubscribe option where one is provided.We may still send communications that are necessary in connection with an enquiry, project or service you have requested.

13. Accessing or Correcting Your Personal Information

You may contact us if you would like to request access to personal information we hold about you or believe that information we hold is inaccurate, incomplete or out of date.We may need to verify your identity before providing access to personal information.In some circumstances, access may be limited or refused where permitted or required by law. If this occurs, we will explain the reason where appropriate.If information is incorrect, we will take reasonable steps to correct it where required.

14. Privacy Questions and Complaints

If you have a question or concern about how we have handled your personal information, please contact us using the details below.Please provide enough information for us to understand your concern.We will consider your enquiry or complaint and aim to respond within a reasonable period.If the Australian Privacy Principles apply to us and you are not satisfied with our response to a privacy complaint, you may also be entitled to contact the Office of the Australian Information Commissioner (OAIC).

15. Links to Other Websites

Our Website may contain links to Google, social media platforms, suppliers or other third-party websites.We are not responsible for the privacy practices, security or content of external websites.We recommend reviewing the privacy policy of any external website or service before providing personal information to it.

16. Children

Our Website and services are intended primarily for adults seeking interior design, styling or related services.We do not knowingly use the Website for the purpose of collecting personal information directly from children.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, business practices, technology or legal requirements.The latest version will be published on this page and will show the date it was last updated.

18. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or wish to make a privacy complaint, please contact:Samantha Simeonidis Design
Charlestown NSW 2290
AustraliaPhone: 0417 545 665
Email: samanthasimeonidisdesign@gmail.comWebsite: samanthasimeonidisdesign.com.au